I've known about wikis for a little while, although I have never edited one. I think they can be useful starting points when trying to find information, but they should never be taken as gospel unless there is some control on who can edit. For libraries, the research paper by Angela Kille was very enlightening.
A wiki would be a great way to manage and share information internally, especially for Reference. Answers to FAQs or answers to unusual questions would be very helpful to newly-hired staff and to smaller branches. Depending on the content, possibly a wiki could be made available for the public to read (but not edit), as long as the library has someone (or a group) assigned to "tend" to it. (eg. weed out the links that no longer work, possibly answer patrons comments, etc.)
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